1. Introduction
Hari Taxi Service ("we", "our", "us") operates taxi booking services in Himachal Pradesh. We value your trust and are committed to protecting your privacy when you use our website or book cabs through phone or online channels.
2. Information We Collect
To provide reliable, safe, and on-time cab services, we collect minimal personal information strictly required for booking execution:
- Contact Details: Full name, phone number, and email address for ride confirmations and communication.
- Trip & Location Information: Pickup point, destination, date, and preferred pickup time.
- Technical Log Data: Standard web analytics (IP address, browser type, device information) to optimize performance.
3. How We Use Your Information
The personal information gathered is used exclusively for legitimate business and service delivery purposes:
- Dispatching assigned drivers and sharing trip details via call or WhatsApp.
- Generating accurate fare estimations and digital trip receipts.
- Responding promptly to customer service inquiries and support requests.
- Improving overall service efficiency, road safety, and website user experience.
4. Data Sharing & Disclosure
We maintain a strict policy against selling, renting, or trading customer data to third-party advertisers. Information is only shared under the following limited conditions:
- Assigned Drivers: Relevant trip details (name, phone number, pickup location) are shared with your assigned driver for smooth pickup.
- Legal Requirements: Disclosures made when strictly mandated by law enforcement or regulatory authorities.
5. Your Privacy Rights
As a customer of Hari Taxi Service, you have full control over your personal data:
- Request a copy of the personal data we hold about you.
- Request corrections to any inaccurate or incomplete details.
- Request deletion of your booking history from our records.
To exercise any of these rights, contact us directly at info@haritaxiservice.com.
6. Security & Storage
We employ industry-standard physical, technical, and managerial safeguards to protect your personal details from unauthorized access, alteration, or disclosure. All web traffic is encrypted over secure HTTPS protocols.
7. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy periodically. Any revisions will be published immediately on this page with an updated effective date.